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Return Policy
General Information
At Quality Maintenance & Fabrication, we strive to ensure full satisfaction with every piece of equipment we provide. Our return policy is designed to be fair, transparent, and straightforward, giving you confidence when making your purchase.
All requests for returns must be submitted promptly and include necessary documentation regarding the equipment condition and original purchase details.
- Equipment must be in the same condition as delivered.
- Returns must be requested within 30 days from the date of delivery.
Eligibility for Returns
- Equipment that has been modified, damaged, or used beyond normal inspection purposes may not be eligible for return.
- Custom or specially ordered equipment may be subject to additional conditions.
Return Process
- Notification: Contact our team immediately upon identifying an issue or requesting a return.
- Inspection: Our specialists will review the equipment and verify eligibility.
- Approval: Once approved, we will provide instructions for return transport.
- Transport: Returns are organized and carried out by our team whenever possible, ensuring safe and secure handling.
Refunds & Credits
- Refunds or account credits will be issued after inspection and confirmation that the equipment meets return criteria.
- The amount refunded may be adjusted if there is any damage beyond normal inspection or handling.
- Refunds are processed through the original payment method unless otherwise agreed.
At Quality Maintenance & Fabrication, our priority is your confidence and satisfaction. We handle returns professionally and efficiently, offering support and guidance throughout the process, so you can focus on your operations with peace of mind.